Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

How to troubleshoot adhan issue on Android device?

You can run the troubleshooting below to see if Adhan is not working due to the Muslim Pro app or restrictions in the device settings.

 

1. Click [Profile] at the bottom of the page and click the [Settings] icon at the top right corner. 

How to troubleshoot adhan issue on Android device.png

 

2. Click on [Push Notifications]

How to troubleshoot adhan issue on Android device (2).png

3. Click on [Adhan Preferences]

 

How to troubleshoot adhan issue on Android device (3).png

 

4. Scroll down to [Test Adhan], click on it to receive a note of the trigger 

How to troubleshoot adhan issue on Android device (4).png

 

5. If you did not hear any adhan 10 seconds after click on [Test Adhan], please tap on [Reset Notifications]

How to troubleshoot adhan issue on Android device (5).png

 

If you still cannot hear Adhan after troubleshooting Test Adhan and Reset Notifications, you should proceed to check the device’s Settings for Muslim Pro notifications, permissions, and battery details.

 

Should you require any assistance, kindly send us an email at  and we will be glad to assist you.
 
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