Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

How to subscribe to a new Premium subscription plan?

With the launch of Qalbox, our new global subscription video on demand entertainment streaming service in July 2022, with one Premium subscription, not only will you get to enjoy our Premium features in the Muslim Pro app but you will also have full streaming access to videos in Qalbox.

services_1.pngYou may subscribe to our Premium subscription through the Muslim Pro app or on the Qalbox Web browser. 

For existing Muslim Pro Premium users including our Lifetime Premium users, do note that you will need to upgrade your Muslim Pro Premium subscription to have full streaming access to Qalbox content. Read more here: I’m already logged in to Muslim Pro app, how do I upgrade my account to Premium to have full access to Qalbox?

Subscribing from the Muslim Pro app

Muslim Pro now offers Monthly, Yearly Premium subscription and 2 Years in-app plan to purchase. The subscription includes a 7 days Free trial period for Monthly and Yearly subscription that will begin once you have confirmed your purchase with your device's app store. Please note that you will not be charged yet during the 7 days Free trial period. The Free trial is only valid for first time purchase for those who have never purchased and canceled the subscriptions before). Read more here: Qalbox Free Trial 

How to subscribe to a new Premium subscription plan?

1. On Muslim Pro app homepage, click [Go Premium] icon at the top of the page.

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2. On the Premium page, you will see the type of subscriptions offered. Select your preferred subscription and click on [Try Free & Subscribe]

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3. Create a new Muslim Pro account or login to your existing Muslim Pro account to tie in your Premium subscription. You can create a Muslim Pro account by either linking your social accounts (Facebook or Google), mobile number or create a password for an existing email address.

Once you have successfully sign up or log in, you can now enjoy the full streaming access to Qalbox and Muslim Pro app Premium feature.

Subscribing from the Web browser 

1. On your Web browser, enter the link app.muslimpro.com/qalbox 

2. On the Qalbox homepage, click [Get Qalbox] button at the top of the page.

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3. On the Get Qalbox page, you will see the type of subscriptions offered.

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4. Create a new Qalbox account or login to your existing Muslim Pro account to restore or upgrade your existing Premium subscription to enjoy Qalbox. You can create an account by either linking your social accounts (Facebook or Google), Apple Sign In or create a password for an existing email address.

5. Once you have successfully sign up or log in with a Premium subscription, you can now enjoy the full streaming access to Qalbox on the Web browser. 

Note:
  1. For existing Muslim Pro Premium users, do note that you will need to upgrade your Muslim Pro Premium subscription to have full streaming access to Qalbox.
  2. If you have previously purchased a Premium subscription for Muslim Pro, a Muslim Pro account is required to restore your Premium purchase. With the new version of Muslim Pro, users will have to log in on their Muslim Pro account to use your Premium purchase across multiple devices (Android or/and Apple).

Should you require any assistance, kindly send us an email at support@muslimpro.com and we will be glad to assist you.

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