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Premium Issues

Asalamu alaykum

i had purchased the premium version long ago and was using it via iPhone, I tried to use the same on android as well simultaneously but the end result is now I cant neither use the premium version on android or on iPhone, it says-

the premium already activated on a different email or phone number, i had escalated this issue already via email many times and long ago but never got any response

Shahid0091@gmail.com

 

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