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Notification not working on Samsung Galaxy Note 10+

Joel Khan

February 21, 2021 07:36

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It seems like I have stopped getting notifications and when I check in the app it seems like it can't get a location fix on me even though I have enabled all location based permissions to it. I have gone through the whole post inside the app on troubleshooting but no dice. Could you please help me?

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5 comments

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  Muslim Pro February 22, 2021 06:10 Official comment

  Salam Joel, thanks for contacting us, we're sorry to hear about the issue. Can you try to uninstall and reinstall the App and see if the issue goes away ?

  Looking to hear from you.

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  Joel Khan February 22, 2021 13:14

  Walaykum Assalaam
  Just did. Waiting to see if this issue happens again. I cleared chache and data but it still didn't play Fajar adhan for me and all prayer times in the widget were blank.

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  Muslim Pro February 23, 2021 10:11

  Salam Joel,

   We are sorry to hear about the issue. In order for us to further check on your Adhan setting, can you help provide us the below information ?

   

  1) Screenshot of Prayer Time page on the App and list of Adhans.

  2) Screenshot of settings of the Prayer Times and Adhans

  ( Settings [Gear] Logo on top right of the screen > Notifications > Adhans (Turn on all notifications)

  3) Where are you currently located ? (City/Country)

   

  Looking to hear from you.

   

   

  Regards,

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  Joel Khan February 23, 2021 17:24

  Salam Muslim Pro,
  Sure, I can. I don't see an option on this page to upload the screenshot. Can you please let me know how to send them to you?

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  Muslim Pro February 24, 2021 06:35

  Salam Joel, we have created a ticket to assist you on this matter. Kindly reply to our inquiries in your email mailbox so we can assist you. Thank you.