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Account access problems

Salaam 

I  am a premium account holder and for some reason today when I opened the app; my app had reset; when I click on "restore" I get the following message;

"This Premium purchase is already being used by another Muslim Pro account" 

I have logged in and logged out but still, get the same problem. 

 

I would really appreciate it; if someone could resolve this issue for me as it's very frustrating indeed.

 

 

 

 

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