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Premium Account

Mohamed Hassan

February 01, 2021 11:05

Answered

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السلام عليكم ورحمة الله وبركاته

I've purchased this app on my iPhone since it was about $4 or $5 and I thought that this will be for life.  Recently upgraded my iPhone.  Unfortunately it is now reporting that premium features are in use under a different account.

Could you please disable any/all other devices that are using my account so that I can sign back in?

جزاكم الله كل خير

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3 comments

• 
  Muslim Pro February 02, 2021 03:41 Official comment

  Salam Hassan, we have created a ticket to assist you on this matter. Kindly reply to our inquiries in your email mailbox so we can assist you. Thank you.

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  Mohamed Hassan February 13, 2021 18:16

  Thank you so much and may Allah reward you in this life and in the here after.

  جزاكم الله كل خير

  My problem is solved.

  I don't understand how did my account switched from Apple to Google but if this is how it will work, I'll do it. 

  As long as the account is working. That will be no problem.

  Again, I like to say thank you and keep up the good work.

  Can you add the sound for Muhammad Jibreel  for audio? That will be great.

  Kind regards

  Mohammad Hassan

   
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  Muslim Pro February 15, 2021 02:17

  Salam Hassan, 

  Thank you for the feedback and suggestion on Muhammad Jibreel recitation. 

  As developing a quality religious app does take just as much time and resources as any other app category, continuously improving and maintaining the app has become a full time activity for our small team. If there’s an increasing demand, we shall work on your idea as soon as we can.

  Do let us know if you require further assistance pertaining to the app. 

   

  Regards,