Assalamu 'alaikum
I've had a premium account since July 24, 2012, and recently upgraded my phone. Unfortunately it is now reporting that premium features are in use under a different account.
Could you please disable any/all other devices that are using my account so that I can sign back in?
Salam Yogesh, we have created a ticket to assist you on this matter. Kindly reply to our inquiries in your email mailbox so we can assist you. Thank you.
I am having the exact problem. What should J do to get this resolved?
Salam Ayeshah, we have created a ticket to assist you on this matter. Kindly reply to our inquiries in your email mailbox so we can assist you. Thank you.
