I bought Muslim Pro Premium, and now I got a new device, but it won't let me restore my premium status although its the same account

I bought Muslim Pro premium in 2013, and have been a loyal customer ever since. A big fan of the app. But now, on my new phone it states that I cannot restore my premium account when I log in? It's saying I have to upgrade it again. Really disappointed, especially from an app that is supposed to uphold the tenants of Islam. I don't know if it's a systematic error or whether you guys just want more more money, Allah knows best, but I'd like my premium status restored to this account. Jazakallah.


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