Adhan notification not working in mate 10 pro. Not silent, already allow everything in app manager and in muslimpro apps also already allowed for adhan. When prayer times, just vibration with notification. Even on test adhan just vibration, no adhan sound. .
Date
Votes
9 comments
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Muslim Pro Salam Ahmad,
Thank you for getting in touch with us.
1. What is the current operating system of your device? Is it running on Android Orea (8.0)?
2. Is this a recent issue happening after a recent update or is it a prolong issue?
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Ahmad Suhaib 1- Yup OS 8.0
2- initialy the adhan functioning as usual normal upon premium subscription. Not sure if any recent update cause it to disappear as my phone auto update. -
Muslim Pro Salam,
Thank you for getting back to us with the answers to the questions. We are currently aware of this issue that is happening to our users on the new Android 8.0. We will forward your information to our tech team to assist them in their effort to fix the issue as soon as we can.
We thank you for your patience and apologised for any inconvenience cause. We will get back to you as soon as we the tech team has found a solution to the issue. -
Ali Sorry, but I have the same exact issue,
my question is: How can I know when you solve it?
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Hadji Sadique Salam,
My Adhan notification do notify me all right but the thing is that the adhan is too short on android 7.0 Techno product.. -
Muslim Pro Salam,
For users who have their device operating on Android 8.0, our tech team has manage to solve the issue with the latest version of the app on the Google Play Store. Kindly try to uninstall and reinstall the app to see if it will troubleshoot the issue.
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Muslim Pro Salam Hadji Sadique,
Could you elaborate on what do you mean it is too short? All Android users will be able to hear the full Adhan notifications as the default notification is set to play the full Adhan for Android users.
As we do not have a Techno device in the office, could you check if it is a device system settings that may have cut short the Adhan?
Which Adhan are you using in your device?
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Ramizqureshi1989 vivo v5 phone Adnan notifications not working
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Muslim Pro Salam Ramizqureshi1989,
1. What is the Operating system of your device?
2. Have you tried to troubleshoot the issue by following the steps listed in this link: https://support.muslimpro.com/hc/en-us/articles/115003873852-The-adhan-notifications-are-not-working-Vivo-Meizu-devices-
3. What is the app version that is currently installed in your device?
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