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Qibla Direction

Nasir Mahmood

October 15, 2017 16:19

Answered

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Dear Community members

I have installed this application on a Noka Phone with Android system.

When using "Qibla" when i rotate the phone the qibla direction does not rotate. Please help in this matter (Using free versions).

Regards

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8 comments

• 
  Muslim Pro December 09, 2019 06:02 Official comment

  Salam Shaharuddin, a lot of factors might affect the accuracy of the compass such as miscalibration and magnetic surroundings. If you have an issue with the Qibla compass, please check this article to solve the most common issues: https://support.muslimpro.com/hc/en-us/articles/200664360

• 3
  
  Muslim Pro October 17, 2017 01:45

  Salam, 

  Thank you for your message and downloading the app.

  1. Can you check that your phone has an inbuilt compass in the device? 

  2. Some Android smartphones do not include a compass. If your Android phone does not have a compass, the Qibla compass can't work properly.

  https://support.muslimpro.com/hc/en-us/articles/200664360

• 0
  
  Anuar Shehadeh November 05, 2017 20:38

  assalamu alaikom 

  How are you ?
  I have the following problem .....
  I have installed the premium app already a long time ago

  I went to travel and I had to locate myself to pray

  and I saw that the compass is not working ..
  by clicking on the kiblah icon appears a message that says:
  NO COMPASS  AVAILABLE ON THIS DEVICE ...
  I need help, please.
  Do not take too long to respond.
  thank you

• 1
  
  Muslim Pro November 06, 2017 03:45

  Salam Anuar, 

  Thank you for your message. 

  Unfortunately, the kiblah feature can only work on phones that have a compass built into the device. 

  The message that you received indicate that your phone do not have a compass and hence the kiblah feature cannot work for you. 

  https://support.muslimpro.com/hc/en-us/articles/200664360

   

• 0
  
  Nasir Mahmood November 06, 2017 16:03

  Salam

  Thanks for your help

  Allah Hafiz

   

• 0
  
  Anuar Shehadeh November 06, 2017 23:05

  salam

  How are you
  like this: my device is the motorola moto G5
  and after searching the internet I discovered that this model came without a compass
  will it be that if I make a  download the compass from  play story it will be worth something
  thank you

  salam

• 0
  
  Muslim Pro November 08, 2017 02:17

  Salam Anuar, 

  Unfortunately, downloading a compass app from the Play store will not make the Muslim Pro app works because it is not an inbuilt compass that the Muslim Pro app requires to work.

• 0
  
  Shaharuddin Safri December 06, 2019 08:35

  Salam Miss,

  I've just upgraded my iphone frm 8 to 11pro. I got the problem that my qibla N always pointed up. My inbuild compass worked properly. i assume somethg to do with my true north. I have done the geo location but I still have the same problem. How to solve?

   

  Thanks 

  din