If you are having issues navigating around our new global subscription video on demand entertainment streaming service, Qalbox, refer to the article titles below and you might find the answer you are looking for!

Getting Started - Qalbox

• What is Qalbox?
• What devices and platforms can I use to stream Qalbox?
• What kind of content are available on Qalbox?

Subscribing

• How can I watch Qalbox on the Muslim Pro app?
• How to subscribe to a new Premium subscription plan?
• Qalbox Free Trial
• I’m already logged in to Muslim Pro app, how do I upgrade my account to Premium to have full access to Qalbox?
• I subscribed to Muslim Pro premium but I still don't have full access to Qalbox content
• I'm already a Muslim Pro Premium user, do I need to purchase a new Premium for Qalbox?
• How to change your subscription plan?
• How do I change my payment option?
• How do I pause my Qalbox subscription?
• How do I cancel my Qalbox subscription?

Account Settings

• Logging in to Muslim Pro & Qalbox
• How do I change my login email address?
• How do I reset my login password?
• How many devices can be used under one account?
• Is Qalbox settings available in other languages?
• Can't log in to Qalbox?
• How do I log out?
• How to delete an account?

Logging in

• I have trouble logging in, how do I troubleshoot?

Watching Qalbox

• What platforms can I use to stream Qalbox?
• Is there a light mode for Qalbox?
• Why is my video lagging?
• Can I download the video content on my supported device?
• Can I Watch My Video Offline?
• Why does the video restart whenever I close the app?
• How do I turn on subtitles?
• How Can I Change the Audio Language for Qalbox videos?
• Can I turn off auto play for the video preview?
• How do I adjust the volume while watching the video?
• Can I Airplay from my iOS device or Mac OS dekstop?
• Can I Chromecast from my android devices?
• Can I watch on my Smart TV?
• Can I adjust the speed of video playback?
• Managing my watchlist
• Are maturity ratings available on Qalbox?
• Parental controls on Qalbox
• Qalbox crashes or closes
• My Qalbox stops responding

Watching on Web browser (Desktop or Mobile Web)

• Can I watch Qalbox on my computer or mobile web?
• I subscribed via the Muslim Pro app but I still can't access the content on Web browser
• Supported browsers
• Is Qalbox web browser available in other languages?

If you require any assistance, kindly send us an email at support@muslimpro.com and we will be glad to assist you.