Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

How do I log out?

There are two ways to log out of Qalbox depending on the platform that you are using. Do take note that if you log out of your Qalbox/ Muslim Pro account, you will not have full streaming access to Qalbox or Muslim Pro Premium features.

 

 

Logging out from the Qalbox Web browser

When you access Qalbox via the web browser, you can log out by clicking the [Profile] icon. Under this menu, you will see some options including log out. Simply click on [Sign Out] to get out of the web app. 

 

Desktop view

 

 

 

 

 

Mobile view

 

Logging out from the Muslim Pro app

If you access Qalbox through the Muslim Pro app, you can log out from the Muslim Pro's Profile settings. Here are the steps to follow:

1. Toggle to the Muslim Pro page, click [Profile]. 

 

 

2. Next, click [Edit Profile]. You can also click the profile icon directly on the home page. 

 

 

3. Scroll to the bottom of the page, click [Log Out]

 

Note:

  1. For existing Muslim Pro Premium users, do note that you will need to upgrade your Muslim Pro Premium subscription to have full streaming access to Qalbox.
  2. With the launch of Qalbox, all new Premium subscriber, not only will have access to our Muslim Pro Premium features, but subscribers will also have full streaming access to Qalbox.
  3. If you have previously purchased a Premium subscription for Muslim Pro, a Muslim Pro account is required to restore your Premium purchase. With the new version of Muslim Pro, users will have to log in on their Muslim Pro account to use your Premium purchase across multiple devices (Android or/and Apple).

Should you require any assistance, kindly send us an email at  and we will be glad to assist you.
 
 

 

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