Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

Can I Chromecast or Airplay Qalbox videos to my TV?

With the recent upgrade of Qalbox in November 2022, you can now enjoy streaming movie titles from Qalbox in the app to your TV screen through screen casting with Chromecast and Airplay (coming soon). 

For first time users, you will be given a walkthrough on how to screen cast videos with Chromecast and Airplay once you have updated the app to the latest version 13.4 (Android) and 13.6 (iOS). 


How do I screen cast with Chromecast and Airplay? 

There are a few methods to screen cast Qalbox videos on TV with Chromecast and Airplay:

1. Screen cast through video details page 

Here are the steps:

1. Select any title on Qalbox


2. Once you are at the video details page, click on the [cast] icon located top right corner of the app 


3. You will see a pop-up banner located bottom of your device screen indicating that the app is searching for devices to connect to

4. Once loading is done, you will be able to see a list of devices available for connection 

5. Tap on your preferred device and let it load for a while

6. Once device is connected, the cast icon in the app will turn to white as follow

and you will see text [Ready to cast] on your TV screen

7. Click on the
[Playing in Cast] button on your device app to play the video



2. Screen cast while playing Qalbox videos

Here are the steps:

1. Select any title on Qalbox



2. Once you are at the video details page, click [Play]



3. Once you are in the video player view,  click on the cast icon located top right of the screen


4. You will see a pop up screen indicating that your device is searching for devices to be connected with



5. Once successful, you will be able to see your TV name in your app screen. Select the TV name that you wish to connect and screen cast the video to



If the screen casting is successful, you will be able to see the video playing on your TV screen and your Muslim Pro app screen will change to the video details page.
6. Click [Playing in Cast] from your device app to play the video on your TV screen




How do i control the casted video from the Muslim Pro app?

1. Once you have casted the video successfully to your TV, you will be able to see a panel located bottom of the app screen. Tap on the panel to open this expanded controller.


2. Here, you are able to
play, pause, stop, rewind and fastforward the videos. 



3. You are also able to change the subtitles.



Disconnecting screen cast from TV?

There are multiple ways to disconnect screen cast from TV:

1. If you are at the video player view, click on the the screen cast button located top right of your app screen:


2. If you are at the video details page, click on the [cast] icon located top right of your app screen:


3. if you are at the expanded controller view, click on the [cast] icon located on the left side of the episodes icon



Once you have clicked on the [cast] icon, you will see a pop-up from your phone app to disconnect from TV.



*Note that if you do not disconnect Chromecast or Airplay from the app and click back button [<] on the phone app, the TV screen will continue to play a featured video from the app. 

If you require any assistance, kindly send us an email at support@muslimpro.comand we will be happy to assist you.


How do I resolve Chromecast or Airplay issue for Qalbox videos?




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