Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

Can I turn off autoplay for the video preview?

By default, the autoplay option for our video preview is turn on for our users. Qalbox users are able to turn off autoplay for the video preview if they wish to at any given time. 

Follow the steps below to do so:

From the Muslim Pro app:

  1. Open the Muslim Pro app on your device
  2. Click on [Qalbox] located at the bottom panel of your screen 

Qalbox_HC_SS_-_Filzah__1__copy.png

      3. Click on [Qalbox Setting], the icon located at the top right corner of your screen.

Qalbox_HC_SS_-_Filzah__7_.png

4. Click on
[Autoplay Preview] button, you will be directed to the Autoplay Preview Setting page

Qalbox_HC_SS_-_Filzah__8_.png

5. Then, choose [Never] to turn off autoplay preview or [Wifi Only] if you prefer the option to play the video preview only when you're connected to Wifi.

Note:

There is no Autoplay function for video preview on the Web Browser. 

If you require any assistance, kindly send us an email at support@muslimpro.com and we will be glad to assist you.
 
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