Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

Premium Subscription Free trial 

1. For new Premium user on Monthly or Yearly subscription
New Premium user will have 7 days of Free trial before getting automatically charged by your device's app store based on the subscription plan that you have selected.

2. For new Premium user on 2 years in-app purchase
There will not be any Free trial and you will have an immediate full streaming access to Qalbox once you've confirmed your in-app purchase.

3. For existing Muslim Pro Premium user on Monthly or Yearly subscription
For existing Premium user, you will need to upgrade your Muslim Pro Premium subscription to have full streaming access to Qalbox. There will not be any Free trial and you will have an immediate full streaming access to Qalbox once you've upgraded your subscription.

4. For Legacy Muslim Pro Premium user on Lifetime or 3 years in-app purchase
Legacy Premium users will have access to 30 days of free trial before getting automatically charged by your device's app store based on the subscription plan that you have selected for full streaming access to Qalbox.

Please note that payments are handled by the various platforms where Muslim Pro is distributed. This is actually a guarantee for you that independent developers like us do not have access to your payment details as payments are processed by Apple, Google or Samsung depending on your device.

With a Qalbox subscription, you will also get access to Premium features in the Muslim Pro app - two services (Muslim Pro and Qalbox) with one subscription. Read more on How to subscribe to a new Premium subscription plan.

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Should you require any assistance, kindly send us an email at support@muslimpro.com and we will be glad to assist you.

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