To learn more about how the Muslim Pro app Premium subscription free trial functions, check out this article for further details.

1. New Premium user on Monthly or Yearly subscription
New Premium user will have 7 days of Free trial before getting automatically charged by your device's app store based on the subscription plan that you have selected.

2. Existing Muslim Pro Premium user on Monthly or Yearly subscription
For existing Premium user, you will need to upgrade your Muslim Pro Premium subscription to have full streaming access to Qalbox.

There will not be any Free trial and you will have an immediate full streaming access to Qalbox once you've upgraded your subscription.

3. No Ads Yearly subscription only
There will not be any free trial, and you will need to upgrade your subscription to access full streaming to Qalbox.

4. Legacy Muslim Pro Premium user on Lifetime or 3 years in-app purchase
Legacy Premium users, Lifetime and 3 years subscribers will get full access to both Muslim Pro and Qalbox premium features. 

Please note that payments are handled by the various platforms where Muslim Pro is distributed. This is actually a guarantee for you that independent developers like us do not have access to your payment details as payments are processed by Apple, Google or Samsung depending on your device.

With a Qalbox subscription, you will also get access to Premium features in the Muslim Pro app - two services (Muslim Pro and Qalbox) with one subscription. Read more on How to subscribe to a new Premium subscription plan.

What happens after the Free trial period?

At the end of the 7 days Free trial period, you will automatically be charged by your device's app store based on the subscription plan that you have selected. 

Payments are handled by the various platforms where Muslim Pro is distributed. This is actually a guarantee for you that independent developers like us do not have access to your payment details as payments are processed by Apple, Google or Samsung depending on your device. 

Note: Please ensure you have a valid payment method in your device's app store before the end of the free trial if you wish to continue with the subscription. At the end of the free trial, you’ll automatically get charged the amount of your subscription in order to continue the subscription service. 

Click on the link below to learn more on how the payment platforms handle subscription services:

Apple iTunes store - Subscriptions and Billing
Google Play store - Subscribe to services or content

Cancellation of Premium subscription

Muslim Pro is distributed through various platforms, and we are required to follow the payment systems provided by each of them. If you wish to cancel your Premium subscription - whether during the 7-day free trial or after it ends - you'll need to do so directly through the app store where the subscription was made (Apple, Google, or Samsung, depending on your device).

To avoid being charged, please ensure the cancellation is completed before the trial period ends. You can follow the steps in the link below to cancel your subscription:

Apple iTunes store
Google Play store

If you’ve previously purchased a Premium subscription for Muslim Pro, you’ll need to have a Muslim Pro account in order to restore your Premium access.

With the latest version of the app, logging in to your Muslim Pro account is required to activate your Premium subscription across multiple devices - whether on Android or Apple.

For more details, please refer to this article: I've previously bought a Premium subscription that is still active, how do I restore my Premium in the app or access it from other devices? 

FAQ:

I've upgraded my Muslim Pro premium but i am unable to activate my 7 days Free trial.

If you are Muslim Pro premium user and you have issues activating 7 days free trial, here might be the reason why:

i. You were a Muslim Pro subscriber ONLY and have previously activated your Free trial

Should you require any assistance, kindly send us an email at support@muslimpro.com and we will be glad to assist you.

Should you require any assistance, kindly send us an email at help@muslimpro.com.