Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

Messaging Guidelines for Ummah

Muslim Pro's Ummah feature lets Muslims connect, share, and support one another. To keep this space safe and respectful, all users are expected to follow these guidelines when messaging.
 

Community Rules

  1. Speak with adab

Treat every member with kindness and respect. The following are strictly prohibited:

  • Harassment, bullying, or personal attacks
  • Hate speech targeting any race, ethnicity, nationality, gender, or sect
  • Threatening, intimidating, or abusive language
  • Explicit, sexual, or violent content
  • Scams, fraud, or impersonation

 

  1. Honour privacy

Protect your own privacy and that of others:

  • Do not share anyone's personal information without their consent — including phone numbers, addresses, photos, or financial details
  • Do not screenshot or share private conversations outside the app
  • Do not solicit personal information from other users

 

  1. No spam or solicitation

Keep conversations meaningful:

  • Promotional messages, advertisements, and commercial solicitations are not permitted
  • Chain messages and mass-forwarded content are not allowed
  • Unsolicited links to external websites or apps are prohibited

 

Age Requirement
Ummah messaging is available to users 18 years old and above. This is to ensure a safe environment for all community members.

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