Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

Setting Up a Muslim Pro Profile (for iOS)

Welcome to Muslim Pro!

Why should you set up a Muslim Pro Profile?

A Muslim Pro profile that is tied to your Google, Apple, Facebook or email account allows you numerous benefits, such as:

    1. Monitoring your progress - on your trackers, achievements & more
    2. Store your history - bookmarks, favorites and khatam features
    3. Easy Premium eecovery - should your account gets logged out
    4. Switch between devices - seamlessly switch between devices to enjoy your Premium access 

STEP 1: SETTING UP YOUR MUSLIM PRO APP

On installation of your app from Apple App Store, you will land on this sign up page. Follow these next few steps to begin setting up your Muslim Pro App.

  1. Click the T&C checkbox before proceeding to sign up.

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  1. Click on the preferred sign up option:

(i) Choose [Sign Up with Google] or [Sign Up with Apple]

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(ii) If you choose to [Sign Up with Email], please follow through the steps below:

1. At 'Register Your Account' page, fill in the information below and click 'Join Now'

 

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2 . You will receive an email [Verify Your Email for Muslim Pro], click on the link and click [Continue with Muslim Pro]. 

You are almost there!

Once you have signed up, you will be directed to this page. For the best experience with our app, allow the app to locate you. If you choose to skip, note that you are able to make changes from the app settings.

[More > Settings > Prayer Times > Auto-detect Location]

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If you wish to receive adhan notifications for all prayers, you can enable so here. You can make changes to the notification in the app settings. 

[More > Settings > Notifications > Adhans]

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If you wish to use the free version, you can choose to skip by clicking on the [NO THANKS] button.

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STEP 2: CUSTOMIZING YOUR MUSLIM PRO PROFILE

Congratulations! You have set up a Muslim Pro Profile and verified your email account! Follow the next few steps to customize your profile further:

  1. Click on the [user icon] button located on the bottom right corner of the app

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2. At your profile page, you can click on [Show Me Around] for a tour or skip to edit your profile.

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3. Enter your email address if your account is unverified.

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If you have not done so, ensure that your Muslim Pro profile is:

1. Linked to an email account

2. OR linked to your Apple/ Google/ Facebook account

3. A pop-up window will show that a verification email has been sent to your email address.

4. Verify accordingly

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How do I change my Profile Image/ Cover Image?

  1. Click on [Edit Profile]

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  1. Click on the [Profile Image] or [Cover Image] button

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3. Select a folder to choose from

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Save and enjoy your new profile!

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Notes:

Can I skip the sign-up during the installation process?

Yes! You do not need to sign up or subscribe to any plans to use Muslim Pro. We must share though that having a Muslim Pro account helps you to monitor your app usage progress, eg. tracking your salah, Quran recitations. And in an event where you need to recover your data due to switching of devices, you can easily do so if you have a registered Muslim Pro account.

Do I need to pay to use Muslim Pro?

Not at all! The app can be freely used by anyone. However, there are privileges if you are subscribing as a Premium user, which you can read about here.

Should you require any assistance, kindly send us an email at support@muslimpro.com and we will be glad to assist you.

 

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