Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

Quest

What is Quest and Stars?

Quests are specific tasks or activities that you can complete within the app. Stars are rewards earned by completing Quests. Accumulating Stars can be converted into Crescents which may be used to redeem Rewards.  

By participating in Quests and earning Stars, you can enhance your experience with the Muslim Pro app, making your spiritual journey more interactive and rewarding.

How to do a Quest and earn Stars?

To earn Stars, you'll need to complete a Quest. Here are some ways to complete the Quests in the app:

 There will be 3 entry points for you to complete your Quest to earn Stars.

- Enter through the Timeline page

- Enter through the Profile page

- Enter through More to the All Features page

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For guest users, please note that you will need to log in/sign up to complete any Quests and earn Stars. Note that Stars will only be rewarded to both Premium and Free users who are logged in to their account. Guest users will not receive any rewarded Stars. 

All 3 entry points will direct you to a Quest page. However, in every first entry of each month, the summary page will pop up to show the stars you've collected and the quests you've completed in the last month. Tap on [Keep going!] to proceed. 

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If you have completed a Quest before, you will be directed to the Quests page to attempt any available Quests for the day!

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Which Quests can you complete to earn Stars? 

One of the Quests you can complete to earn stars is by Learning Quran. Engaging with these knowledge review on Quran will not only help you progress in your Quest but also boost your star count, bringing you closer to unlocking the rewards. 

You may access to watch Shorts through 1)Today's homepage in the app, or 2)go directly through the Quest page.

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If you have completed a Quest before, you will be directed to the Lessons page, where you can choose any available lessons to complete your quest and earn stars.

After completing the Knowledge Review in Quran Lesson, tap [Done] and you will receive a message confirming your completion. Tap on [Back To Lessons] or [Continue In Quran] to return.

You may also choose to Watch Short Videos to complete your Quest and earn Stars. To earn stars, you need to watch a total of five shorts. Tap on Quests button to complete the Quest through :

1)Today's homepage OR

2)Go directly through the Quests page upon entering the app. 

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If you have not completed your Quest, the Daily Quests bar will display your progress based on the number of shorts you've fully watched.

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The Daily Quests progress bar will be updated to completion once all shorts have been fully watched.
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How to redeem your Rewards?

To redeem your rewards after completing quests, simply go to the rewards page. You’ll find two types of rewards available for redemption: Stars and Crescents

Different amounts of stars and crescents unlock various rewards. 

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Select the type of reward you'd like to redeem and ensure you have enough Stars and Crescents. Qalbox HC SS - Syarafina.jpg

Once you meet the requirements, you’ll receive a notification to confirm your redemption Then, you'll be able to successfully redeem the reward.

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If you have not earned enough Stars, you'll need to accumulate more before you're able to successfully redeem any rewards.

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However, if you don’t have enough Crescents, you can Top up Crescents or convert your Stars into Crescents to help you redeem your desired rewards.

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Once you choose to top up or convert Stars to Crescents, you'll be directed to a screen where you can select either to buy Crescents or to convert your Stars. Simply choose i) the amount of Crescents to buy or ii) enter the desired amount to convert and tap on [Continue].

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If you have chosen to convert Stars into Crescents, confirm the amount and tap [Convert Now] to proceed with the conversion.

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Then, proceed to complete your payment, and you will have successfully made your purchase!

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Note: To check your progress on Quests, as well as your Stars and Rewards collections, simply click on the Transaction History.

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Should you require any assistance, contact us at help@muslimpro.com

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