Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

What is the source for AiDeen reply? Is it verified?

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Ask AiDeen relies on a comprehensive data set of authenticated Islamic sources, including the Quran and thousands of verified Hadiths. Similar to other AI Bots, Ask AiDeen also requires regular updates to ensure it stays up to date on contemporary Islamic issues.

While Ask AiDeen prioritizes accuracy in its responses, users should be aware that its replies are not intended to provide legal or religious rulings. Ask AiDeen functions as a supplementary tool to personal knowledge and practice, adapting and improving based on user feedback. It is not intended for theological debates, nor should it be relied upon as the sole source of information for Muslims.

We highly encourage users to conduct their due diligence by cross-referencing information from traditional sources and consulting their local Islamic scholars for a thorough understanding of the topics.

How does Ask AiDeen address sensitive and complex questions?
Equipped with advanced safety filters and a robust feedback mechanism, Ask AiDeen delicately handles sensitive inquiries, offering balanced perspectives rooted in Quranic guidance. This approach ensures that responses are respectful and mindful of the rich diversity within the Islamic community.

How does Ask AiDeen determine which answer to provide when faced with opposing sources, such as differences between Hadiths
In instances where source materials present conflicting information, Ask AiDeen prioritizes quoting the Quran first, as it is the foundational text of Islam. The system is designed to present all relevant sources on the topic.This approach ensures users receive a comprehensive view, allowing them to explore the full spectrum of Islamic teachings

The platform is currently in Beta version, signifying that it is undergoing an initial phase of development and refinement. As we embark on the early stages of its launch, we are actively gathering feedback and making necessary adjustments to enhance its functionality and user experience. We appreciate your patience and understanding as we work diligently to ensure that the platform meets the highest standards of quality and reliability.

 

Should you encounter any issues and require further assistance, please do not hesitate to email us at help@muslimpro.com for additional support.

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