Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

The app is not playing the full Adhan (iOS / Android)

1. Full Adhan on iOS devices (iPhone / iPad)

Notifications are limited to 30 seconds on Apple devices. In the meantime:

  • If the app is running in the foreground when the Adhan goes off, it should play for the entire Adhan
  • You can use 'Sleep Mode' to dim your screen and keep the app running while you sleep. This will allow you to get the full adhan in the morning, provided that you have enabled the adhan for Fajr (or for any other relevant prayer).
  • Unfortunately, Apple has set a limit of 30 seconds if the app is not running or active.

However, there is a workaround to help you get the full adhan even if your app is not running: all you need to do is launch the app from the notification you receive. Here is how to proceed:

  • iOS lets you select two types of notifications for each of your apps: banner or alert (this can be set from the Settings/ Notifications menu of your iOS device).
  • If the adhan notification appears in your iOS device's 'Lock Screen', 'Banner', or 'Notification Centre', you can tap it directly to launch Muslim Pro and hear the adhan fully.
  • If you have selected [Alert], you should see a [Full adhan] button on the notification alert. Just tap that button (you will need to swipe if your phone is locked), and it should launch the app and play the full adhan.

 

2. Full Adhan on Android devices

Android notifications will automatically stop as soon as:

  • You receive another notification from another application (email, sms, Facebook, etc)
  • You pull down the notification menu from the Android status bar

Should you require any assistance, kindly email us at , and we will be glad to help.

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