Muslim Pro & Qalbox - Help Center

Online Support for the Muslim Pro mobile app

The adhan notifications are not working (iOS)

Adhan notifications on iOS devices (iPhone, iPad)

In order for you to receive and hear adhan notifications from the Muslim Pro application, please make sure to:

  • Enable Muslim Pro notifications for Sounds and Alerts (or Banners) in the main Settings/Notifications menu of your device.

1. Go to your app Settings of your iPhone/iPad and click on [Notifications]

2. Select the [Muslim Pro] app

3. Make sure that the notifications are allowed for all

 

You may also set it through the app. To set, open the app and navigate to the Prayers section then tap on the sound icon next to each prayer time:

New UI Walkthrough.jpg

Then, you may customise your adhan preference through the settings and tap on Done once complete.

New UI Walkthrough (1).jpg

Finally, make sure you run the app at least once a week. Prayer time changes every day based on the position of the sun. We can, therefore, not set a recurring alarm (which would go off every day at the same time) and need to set each adhan separately for each day.

Pre-programming notifications in advance uses time, memory, and battery. We therefore decided to program adhan notifications for the next 10 days every time you run the app. If you run the app at least once a week, this is transparent.

If you have not run the app for a week, you should receive a notification to launch it. If the adhan notification has stopped working, just launch the app, and the issue should be fixed.

Notifications still not working on iOS? 

Do you still have an issue with the notifications despite all the checks? You can ask help on our online platform.

For notifications on Android, please read this article: The Adhan notifications are not working on Android.

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