If you’ve experienced data loss in the Muslim Pro app, please continue reading this article to learn how to prevent it from happening again.
As a best practice, we also recommend following this guide to ensure a smoother and more optimal app experience overall.
1. Login with account
Using the app and logging in with an account allows your data to be synced across devices, making it easy to switch between them. We highly recommend creating an account if you haven’t already. When accessing your account on different devices, please ensure you are connected to the internet at all times for proper syncing.
2. Refrain from closing the app immediately
One common mistake is closing the app immediately after completing an action. We recommend staying in the app for about 1–2 minutes after activities such as checking your prayer tracker or reading a verse from the Quran, before minimising or closing the app, to ensure your progress is properly saved.
3. Click [Restore previous data] upon receiving pop-up
If you ever receive a pop-up while using the app, ensure to select [Restore previous data] to keep your progress like Quran, Prayer tracker, Fasting tracker, etc.
However, if you wish to start a new progress based on your existing device used, you may choose the [Keep current data] option to replace your previous data saved.
*Kindly note that this option may remove all of your account progress.
4. Ensure that app version on all devices are the same
Muslim Pro allows you to connect between 1 - 5 devices using the same account. If you have logins on multiple devices, do ensure that your app version is the same across all to prevent any data loss or data overwrite.
5. App version not updated
Please ensure the Muslim Pro app in your devices stay updated to the latest version available in the App or Play store.
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