Muslim Pro - Help Center

Online Support for the Muslim Pro mobile app

The adhan notifications are not working (Android)

Adhan notifications on Android devices

If the adhan notifications are not working, are delayed or you see them but have no sound, please check the following points on your Android devices.

 

You need to "Allow" the notifications for the Muslim Pro app. 

 

How to turn on "Allow Notification" for Muslim Pro 

Follow this 4-steps process to protect the Muslim Pro app so that Adhan notifications will work on your Android device.

 

1. Go to [Settings] 

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2. Click on [Notification]

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3. Select the Muslim Pro app

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4. Turn on [Show notifications] and allow sound and vibration

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About battery and power saving modes on Android

Please also note that on Android, battery or power saving modes can affect the notifications and often result in the notification not to be displayed at all or to be displayed with a delay. Please ensure to disable the battery/power saving mode and to add Muslim Pro to the list of "Never Sleeping Apps" from the built-in Power Manager of your Android device.

on your device to ensure that adhan notifications are received on time.

Add Muslim Pro to the list of "Never Sleeping Apps"

Follow this steps to protect the Muslim Pro app so that Adhan notifications will work on your Android device.

 

1. Go to [Settings]

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2. Go to [Battery and Device Care]

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3. Click on [Battery]

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4. Select [Backgrounds Usage Limits]

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5. Tap on [Never Sleeping Apps]

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6. Tap on the [Plus] sign at the top right corner

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7. Look for Muslim Pro App and [Add]

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8. Make sure the Muslim Pro app appears on the list of [Never Sleeping Apps]

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If you are using battery saving app such as “Clean Master”, in that case please make sure that the Muslim Pro app notifications are NOT muted.

 

For some Android devices (Samsung, Huawei, Sony...)

Please note that some Android manufacturers have built-in battery / power saving mode such as Huawei. For these users, please refer to the following articles. 

  • For Samsung devices, please refer to this article
  • For Xiaomi devices, please refer to this article
  • For Oppo, Vivo & Meizu devices, please refer to this article
  • For Huawei devices, please refer to this article.
  • For Sony Xperia devices, please read this article.

 

Notifications still not working on Android? 

Do you still have an issue with the notifications despite all the checks? You can ask help on our online platform.

For notifications on iOS (iPhone or iPad), please read this article: The Adhan notifications are not working on iOS.

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