Muslim Pro - Help Center

Online Support for the Muslim Pro mobile app

The adhan notifications are not working (Android)

Adhan notifications on Android devices

If the adhan notifications are not working, are delayed or you see them but have no sound, please check the following points on your Android devices.

 

1- Please make sure the adhan are correctly set

Please make sure he notifications are NOT on “Silent” or “None”.

Please click here if you want to change the notifications type for your prayers. 

 

2- Check which sound volume is used to play the adhan

On Android, the adhan will play at the current notification volume of your device and the Quran recitations will use the media/music volume.

You may set each of these volumes by using the volume buttons of your device while pre-listening to the adhan (adhan selection page) or while listening to the Quran. Alternatively, both volumes can be set from the main Settings menu of your Android device.

If you wish to hear the adhan notifications when your device is on silence (to wake up with Fajr for exemple), you need to set the adhan to use the alarm volume instead of the notification volume. This can be done from the Settings screen of the Muslim Pro app.

  

3- Try the test adhan feature
You may try the “Test adhan in 10 seconds” option from the Settings menu of the Muslim Pro application.
 
 
This should generate a fake adhan after 10 seconds and allow you to test your notifications and volume.
 

4- Make sure you've allowed the notifications

Make sure that the “Show notifications” option is enabled in the Settings > Applications > Muslim Pro menu of your Android device.

 

If you are not getting any notification at all or if the notifications seem unstable (some work and some don’t), please make sure that the Muslim Pro application is installed on the main memory of your device.

The Muslim Pro app reprograms adhan notifications everytime you restart your phone which requires the app to run on the main memory. If the app is installed on the external storage or SD card, adhan notifications might stop working after rebooting your device.

If you are unable to move the application back to the main memory, you can use the “Reset Notifications” feature from the “Settings” screen after every single reboot of your device.

 

5- Check the mode for your phone

Please make sure your phone is NOT on “Silent” or “Do Not Disturb” Mode

 

 

About battery and power saving modes on Android

Please also note that on Android, battery or power saving modes can affect the notifications and often result in the notification not to be displayed at all or to be displayed with a delay. Please ensure to disable the battery/power saving mode on your device to ensure that adhan notifications are received on time.

If you are using battery saving app such as “Clean Master”, in that case please make sure that the Muslim Pro app notifications are NOT muted.

 

For some Android devices (Samsung, Huawei, Sony...)

Please note that some Android manufacturers have built-in battery / power saving mode such as Huawei. For these users, please refer to the following articles. 

  • For Samsung devices, please refer to this article
  • For Oppo, Vivo, Meizu & Xioami devices, please refer to this article
  • For Huawei devices, please refer to this article.
  • For Sony Xperia devices, please read this article.

 

Notifications still not working on Android? 

Do you still have an issue with the notifications despite all the checks? You can ask help on our online platform.

For notifications on iOS (iPhone or iPad), please read this article: The Adhan notifications are not working on iOS.

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