Muslim Pro - Help Center

Online Support for the Muslim Pro mobile app

The adhan notifications are not working (Xiaomi devices)

For Xiaomi devices

For Muslim Pro users using the latest Xiaomi Devices (Redmi Note 4, Mi 6, Mi 5c, Redmi 4A such as any similar devices), the adhan notifications may not work properly unless you do the following changes.  

xiaomi_devices.png

You need to:

  • "Protect" Muslim Pro from the Xiaomi battery saver
  •  "Set the notifications as priority" for Muslim Pro in the installed apps list for the Muslim Pro app.

 

How to "Protect" Muslim Pro from the battery saver

Follow this process to protect the Muslim Pro app from the Xiaomi battery saver manager which may restrict notifications by deleting or delaying them.

  1. Go to Settings
  2. Go to the "Battery" section
  3. Go to "Manage apps battery usage"
  4. Select "Choose apps"
  5. Click on Muslim Pro in the battery saver list
  6. Select "No Restrictions"
  7. Re-start your phone 

Screen_Shot_2017-08-29_at_3.16.14_PM.png

 

How to "Set the notifications as priority" for Muslim Pro

Follow this process to set the notifications as priority for the Muslim Pro app so that you notifications will arrive on time. 

  1. Go to Settings
  2. Go to the "Notifications & status bar" section
  3. Go to "App Notifications" section
  4. Click on Muslim Pro in the list
  5. Make sure that all settings are ON
  6. Re-start your phone 

Screen_Shot_2017-08-29_at_3.30.56_PM.png

 

Notifications still not working on Xiaomi? 

If the adhan notifications are still not working, are delayed or you see them but have no sound, please check the following article about notifications on Android.

Do you still have an issue with the notifications despite all the checks? You can ask help on our online platform.

Have more questions? Submit a request

Still need help?

Ask the Community
Powered by Zendesk