Muslim Pro - Help Center

Online Support for the Muslim Pro mobile app

The adhan notifications are not working (Samsung devices)

For Samsung devices

For Muslim Pro users using the latest Samsung Devices (such as Samsung Galaxy S6, S7, S8 or any similar Samsung devices), the adhan notifications may not work properly unless you do the following changes.  

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You need to:

  • "Set as priority" the notifications for the Muslim Pro app. 
  • Add Muslim Pro to the list of "Unmonitored apps" from the built-in Power Manager of Samsung.

 

How to turn on "Set as Priority" for Muslim Pro 

Follow this 4-steps process to protect the Muslim Pro app so that adhan notifications will work on your Samsung device.

  1. Go to Settings
  2. Go to the Notifications section
  3. Select the Muslim Pro app
  4. Turn on "Set as Priority" for the notifications for the Muslim Pro app

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Add Muslim Pro to the list of "Unmonitored apps"

Follow this steps to protect the Muslim Pro app so that adhan notifications will work on your Samsung device.

  1. Go to Settings
  2. Go to Device Maintenance
  3. Go to Battery
  4. Select "Unmonitored Apps"
  5. Tap on "Add apps"
  6. Select the Muslim Pro app
  7. Make sure the Muslim Pro app appears on the list of "Unmonitored apps"

Samsung_Device_maintenance.png

 

Notifications still not working on Samsung? 

If the adhan notifications are still not working, are delayed or you see them but have no sound, please check the following article about notifications on Android.

Do you still have an issue with the notifications despite all the checks? You can ask help on our online platform.

 
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